Accredited business
The gentlemen that were here were very courteous and made sure we were happy with the job before they left.
Paul K.Customer review
High ground. Deep shade. Ice dams cleared by hand.
Ice Dam Removal & Prevention in Douglas, MA
Douglas holds its snow longer than most towns around it, and the ice dams that build on its shaded roofs can leak into ceilings for weeks if nobody gives the water a way out.
- BBB A+ accredited
- Family owned since 1985
- 4.9★ · 500+ Google reviews
- Fully insured
- Free estimates
- Reply same business day (Mon–Fri 8am–5pm)
- Free estimates by phone or from photos
- RI Contractor Reg. #GC-11847
At a glance
Mr. Gutter clears ice dams from Douglas, MA roofs by hand, cutting channels through the ice so trapped meltwater can drain. We also install roof and gutter heat cables and stainless mesh gutter guards. Call (508) 399-7600 for a free estimate from a family owned company working since 1985.
Last updated October 2026
- Service area
- All of Rhode Island & nearby MA
- In business since
- 1985, family owned
- Reviews
- 4.9★ · 500+ Google reviews
- Estimates
- Free, no obligation
Douglas, Massachusetts
We stop long Douglas winters from turning roof snow into ceiling leaks
Douglas is one of the higher, colder towns we serve. Much of it is forest, with Douglas State Forest along the Rhode Island line and houses scattered over wooded hills and down long driveways. Snow that would melt off a sunny roof near the coast can sit on a Douglas roof under tall pines for most of the winter. That long stay is what turns a few icicles into a thick dam at the eaves.
The dam forms the same way on every house. Heat from inside warms the roof deck, snow melts from underneath, and the water freezes again when it reaches the cold overhang. In Douglas the cycle just runs longer and the dams get bigger. When water backs up behind one, we remove it by hand, carefully cutting channels through the ice so the trapped water can drain into the gutters. We never pry the dam off, because that damages shingles and pulls gutters loose.
On homes around Wallum Lake, in East Douglas or anywhere a roof dams up winter after winter, heat cables are usually the next step. Cables along the eaves and through the gutters keep a channel open so meltwater can leave the roof. Pair them with a late-fall gutter cleaning and All Mesh Pro stainless mesh guards, which keep pine needles out of the gutters all winter. Call (508) 399-7600 for a free estimate. We respond the same business day.
Call (508) 399-7600Why ice dams form on Douglas homes
Higher, colder ground
Douglas sits on higher ground than the Blackstone River towns to its east and well above the coast. Colder nights and longer cold stretches mean snow stays on roofs longer and refreezes at the eaves more often.
Pine shade all winter
White pines surround many Douglas homes and keep their needles through the winter. Roofs under them may get little direct sun for months, so the snow never really leaves, and the dam at the eaves keeps growing.
Wind off Wallum Lake
Homes near Wallum Lake and other open ground catch wind that drifts snow onto the sheltered side of the roof. Drifts pile deepest along the eaves, which is exactly where ice dams form.
Gutters frozen solid with needles
Pine needles mat inside the gutter and freeze into a solid block once the cold sets in. A gutter full of ice cannot carry meltwater away, so the dam starts at the gutter and builds back up the roof.
How we handle ice dams
Careful work by hand, then a plan so they don't come back.
Channels cut by hand
We carefully cut channels through the ice dam so the water trapped behind it can drain off the roof and out through the gutters, without tearing into the shingles.
Heat cables
Roof-edge and gutter heat cables keep a path open for meltwater in the spots that ice up every winter.
Learn more →Clear gutters before winter
Packed gutters hold water that freezes solid. A fall gutter cleaning, or gutter guards, lets meltwater drain.
Preparing a Douglas roof for winter
In Douglas, assume the snow will stay a while and plan for the meltwater. Get the gutters cleaned in late fall, once the oaks are bare, so no needles or leaves freeze inside them. Add roof and gutter heat cables along the eaves that iced up last winter, especially on the north side and under the pines. A stainless mesh guard like All Mesh Pro keeps needles out from fall to spring. Inside, attic insulation and air sealing slow the melting at its source. We do not do insulation, but it is the best long-term fix. A roof rake for the first few feet of snow helps between storms.
More for Douglas homeowners: gutter installation, repair and cleaning in Douglas, and our guide to preventing ice dams.
Ice building up on your Douglas roof?
Call before the water finds its way inside. We answer the same business day: (508) 399-7600.
Get a Free EstimateSenior & military discounts · Ask about financing · Quotes from a photo
Our Clients' Reviews
4.9★ · 500+ Google reviews from homeowners across Rhode Island & nearby MA
One section of my gutter system had a hole in it. Mr. Gutter had great reviews, so I called them. They were very quick to respond, I sent a photo, and within minutes they gave me a reasonable quote to replace it. It was just replaced, they were very pleasant, would definitely use them again, highly recommend!
Maureen R.Customer review
Easy to schedule. They came out within a few days and did a great job. I can tell because the nor'easter hit us two days later!
Pamela B.Customer review
Frequently Asked Questions
Are ice dams a real problem, or just icicles?
They can do real damage. Icicles are the warning sign. The trouble is the water pooling behind the ice, which works under shingles and into ceilings, walls and insulation. Long Douglas winters give that water more time to do it. If you see stains near the eaves or a thick ridge of ice, call (508) 399-7600.
Can you remove an ice dam without damaging my roof?
Yes. We work by hand and cut channels through the dam instead of breaking the whole thing off. The channels let the trapped water drain off the roof and into the gutters, which stops the leak while keeping the shingles and gutters intact.
Do heat cables work under heavy pine shade?
Yes, and shaded roofs are where they help most. Snow under pines melts slowly from below and refreezes at the edge. Heat cables along the eaves and inside the gutters and downspouts keep a path open so that water can drain, even when the rest of the roof stays covered.
Do you work near Douglas State Forest and Wallum Lake?
Yes. We remove ice dams and install heat cables across Douglas, including East Douglas, the town center and the wooded roads near the state forest and Wallum Lake. If your driveway is steep or icy, tell us when you call and we will plan the visit around it. Estimates are free.
Ice dam removal near Douglas
We remove ice dams and install heat cables across Massachusetts and Rhode Island.
Locations We Serve
From Providence and the Blackstone Valley to Newport, South County and over the line into nearby Massachusetts, our crews cover all of Rhode Island and the towns that border it.
Rhode Island
- Providence
- Warwick
- Cranston
- East Providence
- Pawtucket
- Woonsocket
- Lincoln
- Smithfield
- Cumberland
- Barrington
- East Greenwich
- Coventry
- Newport
- Narragansett
- All RI towns
Massachusetts
We serve all of Rhode Island and nearby Massachusetts towns from Sutton and Walpole to Fall River (not beyond Fall River). See every town.
Request a Free Estimate Today
Tell us what's going on and a member of our team will get back to you to set up your free estimate. Prefer to talk? Call RI (401) 274-3030 or MA (508) 399-7600, or text us a photo at (401) 274-3030.
- Quote from a photo
- Reply same business day, Mon–Fri 8am–5pm
- Free estimates by phone or from photos
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