Accredited business
The gentlemen that were here were very courteous and made sure we were happy with the job before they left.
Paul K.Customer review
Deep shade. Big roofs. Meltwater set free.
Ice Dam Removal & Prevention in Norfolk, MA
On a Norfolk home surrounded by tall trees, the shaded side of the roof can hold snow for most of the winter, and that is where ice dams build and water finds its way inside.
- BBB A+ accredited
- Family owned since 1985
- 4.9★ · 500+ Google reviews
- Fully insured
- Free estimates
- Reply same business day (Mon–Fri 8am–5pm)
- Free estimates by phone or from photos
- RI Contractor Reg. #GC-11847
At a glance
Mr. Gutter removes ice dams in Norfolk, MA by hand, cutting channels through the ice so trapped water drains off the roof. We install roof and gutter heat cables and gutter guards and clean gutters before winter, from the town center to Pondville. Free estimates.
Last updated October 2026
- Service area
- All of Rhode Island & nearby MA
- In business since
- 1985, family owned
- Reviews
- 4.9★ · 500+ Google reviews
- Estimates
- Free, no obligation
Norfolk, Massachusetts
We stop Norfolk ice dams from leaking into cathedral ceilings and shaded walls
Norfolk homes tend to sit on large lots with woods all around, and that shade changes how a roof behaves in winter. The sunny side melts clear between storms, while the shaded side stays white and cold. Any heat leaking from the house melts the bottom of that snow, the water runs down to an eave that never sees the sun, and it freezes there. Over a few weeks, the ridge of ice gets big enough to hold back a pool of water.
Larger homes, including many in Norfolk, often have cathedral ceilings, dormers and tall entryways. A cathedral ceiling leaves only a thin space between the warm room and the roof, so snow above it melts fast. When a dam is already holding water, we remove it by hand, cutting channels through the ice so the trapped water can drain into the gutters. The shingles and gutters stay intact, because careful work matters on a roof like that.
Then we work on the next winter. Roof and gutter heat cables on the shaded eaves and over warm rooms keep meltwater draining. Gutters that get a thorough cleaning after the oaks drop are ready for the thaw, and gutter guards keep pine needles and leaves from filling them back up. We serve all of Norfolk, from the town center to Pondville. Call (508) 399-7600, or attach photos to the form, for a free estimate. Our answer comes the same business day.
Call (508) 399-7600Why ice dams form on Norfolk homes
Shaded north sides
With woods around most lots, many Norfolk roofs have one side that rarely sees winter sun. Snow lingers on that side, the eaves stay frozen, and meltwater from attic heat freezes along the edge.
Cathedral ceilings
Rooms with cathedral ceilings leave little space for insulation and air between the living space and the roof deck. The roof above them warms quickly, so snow melts from below and ice forms at the eave.
Needles and leaves in the gutters
Oaks and white pines drop leaves and needles into Norfolk gutters well into late fall. If they are still there when winter arrives, they freeze into a solid mass that blocks meltwater from draining.
Wide, complex roofs
Bigger homes have wide roofs with valleys, dormers and several levels. Valleys send meltwater to a single point at the eave, and where a lower roof meets a higher wall, snow piles deep and refreezes.
How we handle ice dams
Careful work by hand, then a plan so they don't come back.
Channels cut by hand
We carefully cut channels through the ice dam so the water trapped behind it can drain off the roof and out through the gutters, without tearing into the shingles.
Heat cables
Roof-edge and gutter heat cables keep a path open for meltwater in the spots that ice up every winter.
Learn more →Clear gutters before winter
Packed gutters hold water that freezes solid. A fall gutter cleaning, or gutter guards, lets meltwater drain.
Heading off ice dams on a shaded Norfolk roof
Walk around the house after the first snow and note which eaves stay white the longest. Those shaded sections, along with eaves below cathedral ceilings, are where heat cables do the most good, run along the roof edge and through the gutters and downspouts. Book a gutter cleaning after the last leaves come down, and think about gutter guards on a heavily wooded lot. Sealing air leaks and adding insulation over warm rooms stops ice dams at the source. That is work for an insulation contractor, not a gutter company, but it pays off.
More for Norfolk homeowners: gutter installation, repair and cleaning in Norfolk, and our guide to preventing ice dams.
Ice building up on your Norfolk roof?
Call before the water finds its way inside. We answer the same business day: (508) 399-7600.
Get a Free EstimateSenior & military discounts · Ask about financing · Quotes from a photo
Our Clients' Reviews
4.9★ · 500+ Google reviews from homeowners across Rhode Island & nearby MA
One section of my gutter system had a hole in it. Mr. Gutter had great reviews, so I called them. They were very quick to respond, I sent a photo, and within minutes they gave me a reasonable quote to replace it. It was just replaced, they were very pleasant, would definitely use them again, highly recommend!
Maureen R.Customer review
Easy to schedule. They came out within a few days and did a great job. I can tell because the nor'easter hit us two days later!
Pamela B.Customer review
Frequently Asked Questions
Why does only the back of my Norfolk house get ice dams?
Most likely it is the shaded side. When trees block the winter sun, the snow and eaves on that side stay cold while the rest of the roof melts clear. Heat from inside melts the snow from below, and the water freezes at the cold edge. Heat cables on that side help most.
Can you remove an ice dam above a cathedral ceiling?
Yes. We cut channels through the ice by hand so the water trapped behind it drains into the gutters, which stops it from leaking into the ceiling. Cathedral ceilings often get ice dams repeatedly, so we may also suggest heat cables along that section of the eave.
Should I get my gutters cleaned before winter in Norfolk?
Yes. Leaves and needles left in the gutters freeze into a solid block, and meltwater has nowhere to go but back up the roof. A cleaning in late fall, after the oaks are bare, is the best timing. Gutter guards keep them clear after that.
Do you remove ice dams in Pondville and the town center?
Yes. We cover all of Norfolk, including Pondville, the town center and the neighborhoods off Route 115 and Route 1A. Phone (508) 399-7600, or use the form to send pictures of the ice and of any stains indoors. Estimates are free, and replies go out the same business day.
Ice dam removal near Norfolk
We remove ice dams and install heat cables across Massachusetts and Rhode Island.
Locations We Serve
From Providence and the Blackstone Valley to Newport, South County and over the line into nearby Massachusetts, our crews cover all of Rhode Island and the towns that border it.
Rhode Island
- Providence
- Warwick
- Cranston
- East Providence
- Pawtucket
- Woonsocket
- Lincoln
- Smithfield
- Cumberland
- Barrington
- East Greenwich
- Coventry
- Newport
- Narragansett
- All RI towns
Massachusetts
We serve all of Rhode Island and nearby Massachusetts towns from Sutton and Walpole to Fall River (not beyond Fall River). See every town.
Request a Free Estimate Today
Tell us what's going on and a member of our team will get back to you to set up your free estimate. Prefer to talk? Call RI (401) 274-3030 or MA (508) 399-7600, or text us a photo at (401) 274-3030.
- Quote from a photo
- Reply same business day, Mon–Fri 8am–5pm
- Free estimates by phone or from photos
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